Christy has been with Elevanta since 2001, and initially she focused her time on researching, developing and implementing programs and services for franchisees to increase their bottom line. She developed national programs for franchisees, including payroll processing and accounting solutions, and she was instrumental in developing a self-funded health care program for franchisees and their employees. Christy also developed the business plan and played a key role in establishing a subsidiary company, which serves as a call center to manage the enrollment and administrative functions of the group insurance programs. Realizing the challenges the Affordable Care Act (ACA) would have on Elevanta’s insurance programs and clients, Christy sought to become an expert on the ACA. She is a nationally recognized speaker on the ACA and advises employers daily on strategies for compliance.

Today, Christy leads Elevanta as the CEO and focuses on strategic growth for Elevanta and all client partners. In addition, Christy serves as Executive Director for Franchise Business Services, Inc. (FBS). FBS is a national association representing Buffalo Wild Wings® franchisee community.

Christy received her Executive MBA from the Coles School of Business at Kennesaw State University, an MPH from Mercer University School of Medicine, and a BS from Georgia College & State University with a biology major and chemistry minor.

In Her Own Words

“My vision for Elevanta is to continue to grow as a respected and professional services firm that truly puts people first. I believe in providing services that are meaningful for clients, and in turn, I do not believe in offering services that do not yield a cost-effective solution for a client’s needs. By fostering a spirit of collaboration, respect and professionalism, Elevanta has become a valued-asset for business owners who are looking for assistance in managing their back office operations, while they focus on their company’s vision.”

Tonya is the HIPAA Privacy Officer and is responsible for overseeing the HIPAA Privacy program including large case management, research and review of high-risk cases and claims management. She is dedicated to developing, managing and implementing processes to ensure Elevanta’s compliance with HIPAA regulations and guidelines. She has worked in the insurance industry in various capacities serving as a liaison for C-level executives, working successfully with stop-loss and reinsurance carriers and building effective relationships with healthcare administrators. Tonya has a degree in Computer Information Systems Technology, a diploma with honors in Microcomputer Specialization and 15 years of professional experience.

Mai Yip has over fifteen years of experience in leading her accounting and finance team. She strives to improve and streamline processes and procedures while working with leadership to align business strategy towards increasing the organization’s overall margin. Mai have previously worked in various industries such as Banking, Retail, Software and Technology, Marketing, Professional Services and Association. Mai has a Bachelor of Science degree from Pennsylvania State University, an MBA and a Master of Science in Finance from Northeastern University.

Debra brings more than 25 years of leadership experience, including work with multiple global trade associations and professional societies. Debra currently serves as Executive Director for several trade associations and insures that Elevanta’s day-to-day practices align with the standard required by the AMC Institute. A skilled problem solver, Debra has served as communications advisor to C-level executives and boards of directors. She has been responsible for communications for membership organizations of up to 7,500 members, directed the content, design and production of dozens of websites and supervised a creative team that produced thousands of pieces per year. Debra received her undergraduate degree from Syracuse University and MBA from Baruch College, City University of New York. She holds the Certified Association Executive designation from the American Society of Association Executives.

Karen is a highly experienced administrator whose background includes over 20 years of experience in Office Management, Human Resources and Event Planning.  She assists in the development and implementation of company policies and procedures; manages and oversees the recruiting and onboarding process and is involved with the coordination of meetings and events.